ZKTeco Software & Support
Is an app-less wireless smart hotel platform developed by ZKTeco. Without the need to download or register for an app, hotel guests could check-in and request room services through an HTML5 user interface by clicking on a hyperlink provided in an SMS or email automatically sent from ZKTeco’s cloud server before their stay. ZKBioHLMS is considered a version of ZKBioSecurity. It contains multiple integrated modules: hotel, access control, elevator control, personnel, and other modules from ZKBioSecurity V6000, truly achieving smart deployment, smart operation, and smart check-in.
ZKTeco Guide and the comprehensive features it provides.
Downloads
Datasheet
User Manual
ZL500 PowerPoint
ZKBioHLMS Introduction
Bio CV Hotel basic Traning
Bio CV Hotel advanced Traning
60 day free Software Trial Version 5.3.0
Online Activation
If you’re still facing difficulties, we have a selection of videos below available to help you out. Our team of support has put together videos, showcasing the most common solutions to various issues.
Training Clips
Add gateway and lock to the Software
Booking in and link to open lock
Binding Hotel cloud service to HLMS
Downloading HLMS software
Binding Gateway and ZL500 Lock
Cloud email parameter settings Office 365
How to change the language setting on the Cloud
Setting up Email setting on cloud
Connecting Gateway SLG410
Change language setting on cloud SMS & Email
Register Cloud Successfully
Binding Hotel cloud service to Software
Connect lock to the software
Gateway connection
Should you require further assistance, please do not hesitate to reach out to ZKTeco support team using any of the contact details provided below.
Software Specifications
System Architecture | Web Based |
Supported Devices | Standalone Device with Attendance PUSH Protocol: Green Label Series |
Authentication Options | Fingerprint / Face / Palm / RFID / Pin |
Max. Supported Devices | 500 Devices
(Please contact us for more information on capacity expansion.) |
Database | PostgreSQL (Default) MSSQLServer 2005 / 2008 / 2012 / 2014 / 2016 / 2017 / 2019 MySQL 5.0 / 5.6 / 5.7 Oracle 12c /19c |
Supported OS | Windows 7/8/8.1/10/11 Windows Server /2008/2008 R2/2012/2012 R2/2016/2019 |
Suggested Browsers | Chrome 33+ IE 11+ Firefox 27+ |
MINIMUM SERVER HARDWARE REQUIREMENTS | |
CPU | Dual Core Processor with speed of 2.4 GHz or faster |
RAM | 4GB RAM available or above |
Storage | 100GB available space or above (We recommend using NTFS) |
Display Resolution | 1024*768 or above |
Certifications | ISO/IEC 27001:2013, ISO/IEC 27701:2019, ISO9001, ISO20000 |
